配送ポリシー

Shipping Policy

  • Shipping Destinations: We ship internationally, with some country exceptions. Shipping times and fees vary by destination.

  • Shipping Time:

    • Domestic: 4–8 business days

    • International: 4–15 business days
      Customs duties, taxes, and fees are the customer’s responsibility and are non-refundable.

  • Order Processing: Orders are processed within 1–2 business days (may be longer during peak periods). Shipping fees are non-refundable once processing begins.

  • Order Tracking: A tracking number will be sent by email once the order ships.

  • Delays: Shipping delays may occur due to factors beyond our control (customs, weather, carriers).

  • Extended Delays: If delivery exceeds 30 days beyond the estimated range, customers may contact support for full compensation, even if the order is later delivered.

  • Second Delivery Attempt: Customers are responsible for additional shipping fees if a second attempt is required.

  • Changes to Order or Address: Customers have 2 hours after ordering to request changes by contacting support.

  • Incorrect Shipping Information: We are not responsible for orders with incorrect or incomplete addresses; additional fees may apply.

For questions or assistance, contact support@offscriptstore.com